Doctor-Led Medical Support & Advisory

Professional healthcare coordination, emergency preparedness, telemedicine, doctor call outs, and medical advisory services for hospitality establishments, households, estates, lodges, and remote locations.

About MediCase

Whether you’re managing a hotel, lodge, residential estate or private household, knowing exactly who to call and what to do for any type of medical need can make all the difference.

MediCase gives you direct access to a doctor-led medical coordination team and actual doctors that help guide every step of the process for any type of medical need, from the first call through to the most appropriate medical care all the way to followup care.

MediCase has removed the need for searching quality and reliable healthcare providers during.  one call connects you and your guests to experienced medical professionals who coordinate the right response.
Typical responses would include 24 hour doctor call out services, specialist referrals, medication delivery and more.

Access to Quality Tested Medical Care, Anywhere

At MediCase, we pride ourselves on being the pioneers of on-site medical support & advisory services for the South African hospitality industry.

WHAT IS MEDICASE?

MediCase is a Support and Advisory Medical Service Membership for the South African Tourism and Hospitality Industry. 

It’s designed to cater to a diverse range of service providers across the country.

Unlike traditional emergency response services, MediCase focuses on preparation as much as response.

Every solution is designed to reduce uncertainty while improving outcomes for both the patient and the business.



Doctor on telemedicine call with patient

Our Services

Our doctor-led approach combines:

  • Healthcare coordination
  • Telemedicine Doctor call-out services
  • Emergency planning
  • Medical preparedness
  • Staff training
  • Compliance support
  • Ongoing medical advisory services

WHO WE SERVE

Our doctor-led approach combines:

  • Hotels
  • Guest Houses
  • Lodges
  • Resorts
  • Private Villas
  • Private Households
  • Residential Estates
  • Retirement Living
  • Remote Operations
  • Game Lodges
  • Farms
  • Mining Camps
  • Remote Accommodation

WHY clients choose medicase

Whether you require immediate healthcare guidance or comprehensive emergency preparedness planning, MediCase provides flexible solutions that grow with your needs.

Doctor-led healthcare coordination

Every medical incident is guided by experienced doctors who coordinate the most appropriate care from start to finish.

Available whenever you need assistance

Professional medical support is available whenever an unexpected healthcare situation arises.

Practical emergency planning

Custom emergency response plans ensure your team knows exactly what to do when every minute counts.

Trusted healthcare provider network

Access a carefully selected network of trusted doctors, hospitals, emergency services and healthcare professionals.

Improved emergency preparedness

Proactive planning, training and ongoing support help your property respond confidently to medical emergencies.

Reduced operational and reputational risk

Structured medical processes help minimise disruption, protect your guests, staff and residents, and support your organisation's reputation.

MediCase Is a Medical Advisory and Support Membership, spearheaded and managed by: 

agms logo

Whether you require immediate healthcare guidance or comprehensive emergency preparedness planning, MediCase provides flexible solutions that grow with your needs.

HOW TO FIND US

For any medical support or inquiries, please reach out to our 24-hour support line or contact your hotel concierge.

+27 60 336 4851

admin@agmedicalsolutions.com

The Foundry, Unit 103, 74 Prestwich Street, Dewaterkant, Cape Town 8000

Speak to a Medical Advisor

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