Medicase
bridging the gap between hospitality and healthcare
Integrated Medical Support Services for the Hospitality Industry of South Africa
About MediCase
MediCase is a premier medical support network with services tailored for the hospitality and tourism industry. In partnership as a support service for Cape Town Tourism, we provide comprehensive medical assistance to ensure your stay is safe and worry-free.
Access to care from anywhere
At MediCase, we pride ourselves on being the pioneers of on-site medical support for the hospitality industry.
Our Services
MediCase’s dedication to offering advanced global medical solutions is evident in their holistic approach to healthcare, ensuring that the well-being of international guests are always prioritized.
24/7 Medical Support:
Our team is available around the clock to provide guidance and support for any medical inquiries or emergencies.
Doctor Callout Service:
Should you require a physician, we offer a prompt medical doctor callout service, ensuring professional care is delivered to your hotel or place of accommodation.
Provided through Advanced Global Medical Solutions (AGMS), our medical doctor callout service ensures that a physician is available to provide professional care at your hotel or place of accommodation and this generally covered by travel insurance. We were hand-in-hand with several insurances to sure that claims can even be submitted directly.
Virtual and Telemedicine Consultations:
Advanced Global Medical Solutions also powers our virtual healthcare services, offering you expert medical advice without leaving your room.
Insurance Liaison:
We navigate the complexities of medical insurance with you, clarifying what may or may not be covered and assisting with claims.
Local Medical Coordination:
From general advice to specialist referrals, we guide you to the nearest and most suitable medical facilities or service.
MEDICASE MEMBERSHIP
MediCase is a membership-driven product, designed to cater to a diverse range of accommodation providers, including hotels, guest houses, and other lodging establishments. Our membership ensures that every partner can offer their guests the highest standard of medical support services.
BENEFITS OF MEMBERSHIP
By joining MediCase, accommodation providers are not only enhancing the safety and well-being of their guests but also elevating the overall guest experience with the assurance of quality medical care at their fingertips.
Inclusive Access:
Membership is open to various types of accommodations, ensuring that whether you’re a cozy guest house or a luxury hotel, your guests are covered.
Comprehensive Support:
From insurance liaison to specialist referrals, our members have access to a complete suite of medical assistance services.
Priority Services:
Members enjoy priority access to our doctor callout and telemedicine services, provided through Advanced Global Medical Solutions (AGMS).
24/7 Assistance:
A dedicated support line is available around the clock for any medical concerns or emergencies that may arise.
OVERVIEW OF OUR SERVICES
MediCase is a pioneering medical support service that provides a comprehensive range of healthcare solutions, particularly for international guests. Below is an overview of the services offered by MediCase:
- Doctor Call Out Service: MediCase ensures that medical care is accessible through on-demand doctor visits, directly to the patient’s location.
- Telemedicine Services: They offer consultations remotely, allowing patients to receive medical advice from the comfort of their own space.
- Virtual Consultations: Leveraging advanced technology, MediCase facilitates virtual interactions with healthcare professionals for diagnosis and follow-up care.
- Appointment Assistance: MediCase aids in arranging both allied health and specialist appointments, making the process seamless for international guests.
- Ambulance Transfer: In case of emergencies, MediCase arranges for ambulance services to ensure safe and timely transportation to medical facilities.
- Hospital Guidance: Patients are directed to the most suitable hospitals with the necessary facilities to address their specific medical conditions.
- Comprehensive Support: MediCase provides end-to-end assistance for any medical concerns, advising patients on the appropriate steps to take for effective health management.
Why Choose MediCase?
- Expertise: Our team consists of seasoned medical professionals who understand the nuances of healthcare for travelers.
- Convenience: With services available directly at your accommodation, we minimize the disruption to your travel plans.
- Peace of Mind: Knowing that medical support is just a call away provides you with the confidence to enjoy your visit to the fullest.
